About The Old Jewellery Box Shop
Who We Are and What We Do
Our History
The Old Jewellery Box Shop was established online, back in 2008. We have 17 plus years of experience in our field and we are also specialists of vintage and antique jewellery. We have accumulated an excellent reputation with both The Old Jewellery Box Shop and our jewellery business. Please contact us if you are interested in purchasing jewellery.
Why buy from us?
- We have 17 plus years of experience in our field.
- You get a very personal service from us as detailed under our 'Meet The Owner' passage. Please see below.
- We offer fast & free UK postage and we also ship worldwide. The postal services we use include insurance against loss or damage.
- We run a returning customer loyalty discount programme. Further information on this is below.
- We research all of our boxes thoroughly to give you as much information as possible about them in their descriptions. We are never lenient with the truth and highlight any flaws our boxes may have. We describe the condition of our boxes in full.
- We provide you with numerous photos of our boxes, inside and out and from several angles. You see exactly what you are buying!
- We package our boxes extremely carefully to keep them secure during transit.
- We have a wonderful Source A Box service available if you cannot find one that is suitable on our website. Please click the above link for further details.
- We operate a no-quibble 28 day returns policy. You may return your box for any reason if you're not completely happy with it! Please view our returns policy.
Meet The Owner!
Hello!
My name is Catherine Gothard.
I am the owner and manager of The Old Jewellery Box Shop, and it's me who replies to your emails and calls!
I also deal with all orders and shipping, so when you buy from us you get a very personal service!
There is another person I'd like you to meet, and that is Jim, our wonderful jewellery box restorer!
Jim plays a big part in keeping The Old Jewellery Box Shop running smoothly. He restores, refurbishes and converts many of our boxes, bringing them back to life so that they can be loved and cherished for many more years.
*Please note that Jim only restores our boxes.
I met Jim a good few years ago now, and I've never once been disappointed with his restorations. He loves boxes just as much as I do, and his work ethics are as impeccable as my own. I trust him completely with every box he undertakes!
Jim and I have become very good friends and that is because he cares just as much about people, as he does about boxes. Like myself, he strives to do his very best for my customers. You will not be disappointed with any box that has been sympathetically restored by Jim!
I would love you to learn more about Jim and what he does, by reading about him in the passage to the right (or in the passage below on mobile devices). He has taken the time to talk about himself and his work, in his very own words. I'm sure you will appreciate this just as much as I do!
Much love,
Catherine xx
Meet Jim, Our Jewellery Box Restorer!
*Please note that Jim only restores our boxes.
In His Own Words ...
I have had an interest in antiques for as long as I can remember, particularly with old boxes. Over the last 50 years, I have amassed quite a collection of these wonderful pieces of social history, far too many to display properly in the house and so many were relegated to my restoration workshop!
Following my retirement a few years ago I decided to sell a few of my boxes. This is how I met Catherine, the owner of The Old Jewellery Box Shop. This chance encounter inspired me to acquire more boxes, both to enhance my own collection and for resale. It also gave me the opportunity to return to my love of box restoration.
I particularly enjoy coming across an antique box that has been sadly neglected, that is not to say that I do not source boxes that have been much loved and cared for, but I get a real ‘buzz' from bringing a sad old box back to life.
To me each antique box has its own special character and I love the thought of it being used over the years and to muse over who made it, who owned it, and what secrets were kept in it! The unique social history locked away in these inanimate objects fascinates me, and it is a real privilege to extend their useful lives and add to their history.
The boxes I restore or convert for Catherine have work done on them which I assure you is done well, and equally important – lovingly. Antique boxes can be a sound investment but that is a secondary concern. The real joy is to own them, display them, use them, and most importantly to love them! In cherishing a box you become another important part in its unique history.
James Clark.
Our Jewellery Boxes
Our Boxes & How We Package Them
We sell antique jewellery boxes from the Georgian, Art Nouveau, Victorian and Edwardian periods, and vintage jewellery boxes from the Art Deco era onwards.
Our boxes originate from all over the world. From England, Italy, Japan, China, India, and the Middle East. We research all of our boxes fully to provide you with as much information as possible.
Our boxes are made from many materials, primarily woods such as Walnut, Rosewood, Mahogany, Olive Wood and Oak. We also sell sterling silver, brass, papier mache and leather jewellery boxes. We have some beautiful musical jewellery boxes and others converted from glove boxes and tea caddies.
Where necessary our boxes are beautifully restored and/or refurbished.
We wrap our boxes securely in bubble wrap. They then go into strong cardboard boxes and are further secured with cushioning air pillows. We pride ourselves on our careful packaging and have never had any boxes damaged in transit!
We recycle packaging where possible.
Our Customer Discounts
Returning Customer Discounts
Enjoy 5% - 10% off all subsequent orders
Your discount codes for subsequent orders will be sent to you when we confirm postage of your 1st order. Postage confirmation is sent to you via email.
You can enjoy 10% off boxes that are priced below £100.00 and 5% off boxes that are priced at £100.00 and over.
Our Fast Shipping
We Ship Worldwide
FREE *Next Day Special Delivery to our UK Customers!
Postage to the UK is always free by Royal Mail Next Day Special Delivery or Parcelforce Express 24hr delivery.
*We occasionally use Parcelforce Express 48hr delivery if a box is particularly large and/or heavy.
*We occasionally use Royal Mail 1st class Recorded Delivery or Tracked 24 With Signature Delivery for our lower priced boxes.
The intended postage services for our boxes will always be stated in their descriptions, within the postage details.
Fast International Shipping!
International orders are usually delivered within 3-5 working days to Europe and 5-7 working days to the rest of the world.
International postage is a very reasonable £30. We have kept this as low as possible!
Please view our Orders And Delivery page for full postage details.
FAQ's
Our most frequently asked questions
How do I contact The Old Jewellery Box Shop?
It is really easy to contact us - we have several options available to you! You can call, text or WhatsApp us on 07595 492846. You can also contact us via our live chat box, directly from our website (this is our quickest means of contact). You can email us at sales@theoldjewelleryboxshop.co.uk. You can use our Contact Us form which is located at the top of our webpages. You can also message us via our Facebook, Instagram, X and LinkedIn social media pages, details of which can be found at the bottom our homepage.
What are your opening Hours?
You can purchase from us online via our shopping basket, 24 hours a day, 7 days a week! We are available to take calls 7 days a week, between 9am and 5pm, and we reply to messages via text, WhatsApp, our website's live chat box and our social media pages up to 11pm.
Do you offer discounts and FREE shipping?
We always offer FREE shipping to our customers who live within the UK. This excludes the ROI. All of our UK & INTERNATIONAL returning customers can enjoy a discount of 5 or 10 percent on all subsequent orders. Your discount codes will be sent to you via email after placing your 1st order. Follow us on Facebook, Instagram, X and LinkedIn to keep updated with our latest offers and discounts. Details of our social media pages can be found at the bottom of our homepage.
What payment methods do you accept?
We accept all major debit & credit cards, plus Paypal, Klarna, Clearpay, Apple Pay and Google Pay. (We do not accept Paypal E-Cheques). Please view our Payments & Returns page for full details.
What are your postage costs?
Postage is FREE within the UK. International postage is 30 UK pounds. Please visit our Orders & Delivery page for full postage information.
What postal services do you use and do they include postal insurance?
UK customers: We use Royal Mail Next Day Special Delivery or Parcelforce Express 24hr/48hr delivery. We use Royal Mail 1st Class Recorded Delivery or Royal Mail Tracked 24 With Signature Delivery for some of our lower priced boxes. These services include insurance against postal loss or damage and are very fast and efficient services. A signature is required when you receive your parcel, so you can be sure that it won't fall into the wrong hands! INTERNATIONAL customers: We use Royal Mail International Tracked and/or Signed For airmail postage. These services include postal insurance. A signature is required when you receive your parcel, so you can be sure that it won't fall into the wrong hands! Please visit our Orders & Delivery page for full postage information.
How do I place an order?
Ordering is really easy! A full breakdown of the ordering process is available on our Orders & Delivery page.
When will my order arrive?
UK customers: If your order is placed by 12 midday it should arrive on the next working day by Royal Mail Next Day Special Delivery or Parcelforce Express 24hr Delivery. If we have used Royal Mail 1st Class Recorded Delivery or Royal Mail Tracked 24 With Signature Delivery (occasionally used for our lower priced boxes) your order should arrive within 1-2 working days. If Parcelforce Express 48hr Delivery is used (for our very large and/or very heavy boxes) your order should arrive within 2 working days. The service we intend to use for your box will be stated in its description, within the postage details. INTERNATIONAL customers: Orders to Europe will usually arrive within 3-5 working days. Orders to the rest of the world usually arrive within 5-7 working days. The delivery times for international orders vary, depending on the speed of your local postage service and your country's customs handling times. All International orders arrive in their designated countries within a few days, at which point your local services take over.
What do I do if my order is late or lost?
In the unlikely event that your order is late, please contact us by telephone, WhatsApp, text or email. Alternatively, contact us via our live messaging service, directly from our website. You can also contact us via our numerous social media pages, details of which are at the bottom of our homepage. Once we are notified that your order is late, we will track your order directly with Royal Mail and contact them to see why it is late arriving. We will then get back to you with the information we receive and set about rectifying the issue. In the extremely unlikely event that your order is lost, we will refund your money. Firstly, we will initiate a claim with Royal Mail or Parcelforce, then refund your money as soon as their designated time for lost items passes.
What is your returns policy?
We have a sensible 28 day no quibble returns policy! All we ask is that you return the box within 28 days by a registered postal service that includes insurance and collects a signature from us when we receive it back. Box's should be repacked as well as possible, with their original packaging materials and in their original cardboard box. Please inform us of the returned postage date and the parcel's tracking number. You will receive a full refund on the purchase price within 14 days of us receiving the box back. We do not refund returned postage fees. We will not issue a refund if the box gets lost or damaged on its way back to us. In the event of returned postal loss or damage, it is the customer's responsibility to make a claim with the postal company used. Please view our full returns policy on our Payments & Returns page.
Thank You For Stopping By!
Thank you for taking the time to get to know us!
We are very friendly and approachable so don't hesitate to get in touch with any questions you may have!
We hope you enjoy your visit with us and welcome your comments.
Catherine
The Old Jewellery Box Shop
xx
